Issue Date: 03-May-2023 | Response Date: 05-Jun-2023
Muzzle Velocity Doppler #Radar, quantity 03 nos.
Product Support: The following Product Support clause will form part of the contract placed on successful Bidder –
(a) The Seller agrees to provide Product Support for the stores/equipment, assemblies/subassemblies, fitment items and consumables, Special Maintenance Tools(SMT)/Special Test Equipments (STE) subcontracted from other agencies/manufacturer by the Seller for a period of 15 years.
(b) The Seller agrees to undertake Maintenance Contract till the complete Engineering Support Package is provided by the Seller.
(c) In the event of any obsolescence during the above mentioned period of product support in respect of any component or sub-system, mutual consultation between the Seller and Buyer will be undertaken to arrive at an acceptable solution including additional cost, if any.
(d) Any improvement/modification/ up gradation being undertaken by the Seller or their sub suppliers on the stores/equipment being purchased under the Contract will be communicated by the Seller to the Buyer and, if required by the Buyer, these will be carried out by the Seller at Buyer’s cost.
(e) The Seller agrees to provide an Engineering Support Package as modified after confirmatory Maintenance Evaluation Trials (METs). The SELLER agrees to undertake the repair and maintenance of the equipment, SMTs/STEs test set up, assemblies/sub assemblies and stores/equipment supplied under this contract for a stipulated period as maintenance contract as specified or provision of complete Engineering Support Package to the Buyer whichever is later, as per terms and conditions mutually agreed between the Seller and the Buyer.